Onboarding the Webex Service

This procedure describes how to onboard a new Webex service.

To onboard the Webex Service:
1. Do one of the following:
In the Customers page, select the check box adjacent to the relevant customer and then from the Add Service drop-down, choose Webex Cloud Connect.

In the Services page, from the Add Service drop-down, choose Webex Cloud Connect.

a. Select the relevant customer.

 

The Onboarding form is displayed.

2. Configure parameters according to the table below and then click Submit.

Parameter

Description

New Service Name

The name of the new service.

Contact Name

The name of the contact.

Phone Number (E.164)

The phone number of the M365 tenant admin.

Email

The email of the M365 tenant admin.

Webex Organization ID

The ID used by the M365 tenant in the Webex interface.

Customer License

The license type for the service. Default: Essential

Minimum Users

The number of M365 tenant users that are managed by the service.

Allow to Exceed

Indicates the number of users managed by the service that can exceed the Minimum Users without affecting the service.

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